* A companion, audio CD-ROM is included and provides the English to Spanish translation of every phrase in the book.
* Content covers everything from salutations to case histories and follow up care - in the style dentists and assistants interact with patients.
* The highly portable, pocket guide format is easy to reference when taking a history or working with a patient.
* Terminology included in this reference covers the gamut of topics that are essential to effective communication in the dental office - related to both administration and procedures.
* Clinical exchanges covered in the book include those that deal with the hygiene appointment, the dentist's preventive checkup, taking x-rays, and treatment planning.
* More specific phrases are found on the specialty dental visits - including periodontics, endodontics, orthodontics, prosthodontics, and cosmetic dentistry - as well as front office exchanges between a patient and the business assistant.
* Content covers speaking to pediatric patients and includes more simplistic language.
* Informal expressions provide more casual phrases to use with the patient.
* A comprehensive glossary offers an English to Spanish list of common words and phrases divided by categories - such as days of the week, interrogative questions, common dental terms, and other terms in common use that are not necessarily related to dentistry.
* Each English phrase appears in boldface type, and beneath the English phrase is the same phrase in Spanish, not in boldface.
* Several versions of equivalent expressions are provided to ensure that individuals with different styles of communication will be able to select the expressions that they like best.