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Oral-B Professional Floss Action Replacement Brush Head
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Oral-B
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Most Helpful Customer Reviews:
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Add Your Own Review
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 CounterFeit Product
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By LJ on October 06, 2011
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Today, Oct 6th, after 2 of the 3 brush heads broke I called Oral-B Braun. They had me perform the "scratch test". If you use a dime, and scratch off the gray Oral-B label, it is a counterfeit. Very disappointed to find my purchase was a scam. Buyer be ware.
Vendor: Trend Marketing. Please assess your purchases and vendors to ensure your customer protection.
127 of 127 people found the above review helpful.
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Don't use unless it is the real thing
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By Minding my own box on May 16, 2011
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After reading some of the reviews, I figured the problem with Amazon sending out counterfeit(fake)replacement heads was a thing of the past. Wrong. I received the fake ones people have been complaining about. I called Amazon and spoke with their rep and was told to ship the brush heads back to Amazon and they would be sending out a replacement. I asked what I was to do if I again received counterfeits. He said if that happened, my money would be refunded and Amazon would look into this problem. The second shipment was the real thing so my problem was solved. Amazon was great but they are still sending out counterfeits.
19 of 20 people found the above review helpful.
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Still sending fakes - and it's getting harder to tell...
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By wumarkus on April 24, 2011
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Well, I knew about the problem with fakes but when ahead and risked the purchase because of the low price. I knew something was off with the package, but it met several of the criteria for genuine. It wasn't until I picked-up another set at Target that I noticed that I indeed had received fakes from Amazon. Some items to note of my fakes:
- Had the right packaging, but it printing was blurry on the back. It's hard to tell from the picture, but the text and graphics were noticeably fuzzy.
- The logo did not scratch-off and there was an engraved serial number
- The package only had 1 ring
- Bristles were noticeably sloppy, particularly when compared to the real thing
- There was blue dye leaking onto the yellow piece
Overall, these fakes were slightly better than some of the previous fakes people posted, but still fake nonetheless.
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50 of 52 people found the above review helpful.
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Buyer Beware: Fake Products
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By Ian M. Peery on April 03, 2011
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Hello,
I just wanted to share my insight on the very very bad problem of counterfeit Oral-B Floss Action Replacement heads.
I purchased the 3-pack through subscribe and save, which means it was direction from Amazon.com. Upon receiving the product, it did not look anything like the original brush heads that I received with the toothbrush I bought months ago from Amazon. The primary differences were: the bristles were the wrong color(the center green was a darker translucent color instead of the opaque light green), the bristles were splayed out instead of in tight clusters, and the gray logo was much lighter. I chalked this up to maybe changes in manufacturing. Unfortunately, the first brush head I tried did not work at all. I chalked that up to manufacturing defect. The second one worked, but didn't quite feel right. I decided to just go with it however, and after a month the brush head became very loose. I saw the other reviews and photos and realized that I had received fake product directly from Amazon.
Here is the worst part. I decided to purchase replacement heads from Walgreens retail store. I got home and realized that they were also fake product. So, then I went to Target and very carefully looked at the brushes and determined that they were genuine. I was floored to find fake product in a retail chain store as well as at Amazon.
So, TLDR buyer beware of fake product when ordering online or shopping at retail. Look at the brush heads carefully before you make your purchase. It seems like there is a major counterfeiting problem right now and it hopefully gets resolved soon.
127 of 127 people found the above review helpful.
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Knock-Offs
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By B. Smith on March 30, 2011
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I bought directly from amazon, not a 3rd party seller, hoping that amazon would send me genuine Oral B brush heads. These are not genuine Oral B Floss Action brush heads, they are cheap knock offs as alot of the reviews are pointing out. The brush head falls off the handle instead of snapping on like the genuine ones do. The brush dosent even make the same noise as it does with a genuine head, it sounds more rattly. I've been reading that these heads fall apart in your mouth while brushing so I'm returning mine before they have a chance to do that. Check out the pictures with the notes at the top of the page, the brush heads amazon sent me look identical the the knock-off ones. (Grey oral-b markings etc.)
77 of 88 people found the above review helpful.
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BEWARE
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By XoinX on February 09, 2011
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This is not a genuine product manufactured by Braun. This is a cheaply made imitation. Do not waste your money. You will not receive what is pictured in the description!
127 of 127 people found the above review helpful.
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