Laura Hatch has her thumb on the pulse of communication within the dental office. Better communication within our practices set us up for success. This book will give you the tools you need to communicate better. Starting with the team, Laura shows us how to better communicate our expectations to every position within our office. From big-picture ideas like determining why we come in to the office every day, all the way to the fine details of how patient hand offs should be executed, this book offers complete solutions for enhancing your practice's performance. By increasing and improving our communication, we become better leaders and better dentists, thanks to Laura Hatch!
<7mdash; Joshua Austin, DDS MAGD, Private Practice Managing Editor, Dental Economics "Pearls for Your Practice" and Product Navigator E-Newsletter