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The ADA Practical Guide to Creating and Updating an Employee Policy Manual
By American Dental Association
Availability: 
Publisher:  American Dental Association
Edition:  3rd
Published:  June 17, 2015
Binding:  Kindle
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Product Description:
 
Develop an up-to-date office policy manual with the help of the ADA. This guide includes sample policies, forms, and worksheets to help craft the perfect policy for nearly every situation.

It contains:

  • 99 sample office policies on topics such as:
    • Compensation and benefits, such as paid time off, insurance, and retirement plans
    • Internet, social media, and electronic communications
    • Employee conduct, including personal appearance and dress code, attendance and confidentiality

  • Sample job descriptions, job ads, employment application, and interview questions
  • Sample forms, worksheets and checklists including:
    • Hiring and termination checklists
    • oPerformance appraisals
    • Progressive discipline documentation

  • Explanations of:
    • At-will employment
    • Employees vs. independent contractors
    • Part-time, full-time, and temporary employees

  • Also offers information on staff training, employee motivation and appreciation, and patient management.

Table of Contents

  • Introduction
  • Chapter 1: Employee Recruitment
    • Job Descriptions
    • Employee Resources
    • Employment Advertisements
    • Employment Applications
    • Effective Interviewing Strategies
    • Additional Strategies in the Hiring Process
    • How to Make an Offer
    • Rejection of an Applicant
    • Hiring Checklist
    • Summary

    Chapter 2: Office Policies

    • Employee Welcome
    • Manual Introduction and Description
    • Practice History and Description
    • Mission Statement
    • Diversity
    • Nondiscrimination/Equal Employment Opportunity
    • Employee with Disabilities
    • Office Schedule
    • Office Appearance
    • Employee Rest Area
    • Personal Belongings
    • Parking Regulations
    • Dentist Absence/Office Closure
    • Office Closure Due to Inclement Weather or Uninhabitable Facilities
    • Summary

  • Chapter 3: Employee Policies
    • Employee or Independent Contractor?
    • At-will Employment
    • Part-time, Full-time and Temporary Employees
    • Exempt and Non-exempt Employees
    • Probationary Period
    • Personnel Records
    • Employee Attendance
    • Time and Attendance Reports
    • Call-in and Tardiness
    • Lunch and Breaks
    • Food and Drink
    • Travel Expenses Reimbursement
    • Employee Conduct
    • Electronic Communications
    • Records Retention
    • Conflict of Interest
    • Office Dating
    • Harassment
    • Workplace Violence
    • Weapons
    • Employee Referral
    • Nursing Mothers
    • Summary

  • Chapter 4: Employee Training
    • Employee Orientation and New Hire Checklist
    • Training Programs
    • Summary

  • Chapter 5: Employee Benefits
    • Employee Compensation and Paycheck Deductions
    • Payday
    • Vacation, Holidays and Other Paid Time Off
    • Overtime (FLSA)
    • Flex-time
    • Medical Coverage
    • Dental Coverage
    • COBRA
    • Workers’ Compensation
    • Disability Coverage
    • Unemployment Compensation
    • Life Insurance
    • Employee Retirement Income Security Act (ERISA)
    • 401(k) Plan
    • Retirement Plan
    • Professional Dues
    • Continuing Education
    • Tuition Assistance
    • Uniform Reimbursement
    • Employee Assistance Program (EAP)
    • Dependent Care Assistance Program (DCAP)
    • Summary

  • Chapter 6: Employee Management
    • Employee Motivation
    • Employee Appreciation
    • Staff Evaluations
    • Progressive Discipline
    • Drug-free Workplace
    • Summary

  • Chapter 7: Terminating Employees
    • Reasons for Termination
    • References
    • Exit Interviews
    • Post-employment Competition
    • Termination Details
    • Post-termination Issues
    • Summary

  • Chapter 8: Patient Management
    • Patient Relations
    • Managing Various Patient Groups
    • Summary

  • Chapter 9: Safety and Security in the Workplace
    • General Workplace Safety
    • Complying with OSHA Standards
    • Fire Prevention Plan
    • Exit Routes
    • Natural Disasters
    • Building Security
    • Contingency Plan
    • Ergonomics
    • Radiography
    • Posted Notices
    • Summary

  • References
  • Policy Index
 
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